Frequently Asked Questions (FAQ)

Welcome to our car rental service at Venice Marco Polo Airport and Treviso Canova Airport.
We understand that renting a car in a foreign country may raise questions. For this reason, we have prepared detailed answers to the most common inquiries, so you can book with confidence and enjoy a smooth travel experience in Italy.

1. Can I rent a car without a credit card?

Yes. Our service is designed to be accessible to all travelers. You can rent a car without a credit card, using a debit card or cash payment instead. This eliminates the common difficulties many customers face with traditional rental companies and allows you to manage your budget more easily during your trip.

2. Is advance payment required?

No advance payment is required. You will pay only at the time of vehicle pickup, directly at the airport. This policy gives you maximum flexibility, protects you from unexpected changes in travel plans, and guarantees transparent booking conditions.

3. Where can I pick up the car?

We offer fast and convenient pickup at:

• Venice Marco Polo Airport

• Treviso Canova Airport

Our staff will meet you after arrival and complete the handover process quickly. On request, we can also arrange delivery to nearby locations such as Venice, Mestre, or Treviso.

4. Can I cancel my reservation for free?

Yes. We provide free cancellation, allowing you to modify or cancel your booking without penalties. We understand that travel plans can change, so we offer flexible conditions to ensure peace of mind.

5. What documents are required for rental?

To complete your rental, you only need:

• A valid driving license

• An identity card or passport

• A debit card or cash for payment

No additional documents or credit cards are required, keeping the process simple and fast.

6. Is insurance included in the rental price?

Yes. Every vehicle comes with full insurance coverage included in the price. This protects you against unexpected events and ensures that you can drive in Italy with complete confidence and security.

7. What is the minimum age to rent a car?

The minimum driver age is 23 years, and the driver must hold a valid Category B license. This policy helps us guarantee safe driving standards and reliable service for all clients.

8. What types of vehicles are available?

Our fleet is modern, diverse, and regularly maintained. We offer:

• Economy cars for city travel

• Automatic transmission vehicles

• SUVs and crossovers

• Family cars with 5, 7, or 9 seats

All vehicles are delivered clean, sanitized, and in excellent technical condition.

9. Are the cars equipped for winter driving?

Yes. During the winter season, all our vehicles are equipped with winter tires at no extra cost. This ensures safe driving in cold or mountainous areas and provides better road stability in changing weather conditions.

10. Why should I choose your service?

Because we focus on transparency, flexibility, and customer satisfaction.
With us, you benefit from no credit card requirements, no advance payment, free cancellation, full insurance included, fast airport pickup, and professional assistance throughout your rental. Our mission is to make your mobility in Italy simple, safe, and affordable.